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Taxi Vouchers

Monterey-Salinas Transit (MST) has established a taxi voucher program, in conjunction with the Monterey County Regional Taxi Authority (RTA), to assist seniors and persons with disabilities in accessing important locations within their community.

Scheduling A Taxi Ride

To schedule a taxi ride using an MST Senior Discount Taxi Voucher, please call one of the following authorized providers:

Central Coast Cab – 831-626-3333
Green Cab – 831-757-4211
Sal’s Taxi – 831-422-7276
Serra Cab – 831-216-2010
Yellow Cab – 831-333-1234

When scheduling your ride, please inform the dispatcher that you will be using an MST Senior Discount Taxi Voucher.

Eligibility

If you are 65 years or older, o¬r are certified by MST’s ADA paratransit program (RIDES), and you reside in one of the participating cities, you probably qualify for the program. You must also possess a picture ID from a school or other government agency to present when you request vouchers and when you redeem a voucher with an authorized taxi operator.

How it Works

Qualified persons can obtain MST taxi vouchers free of charge to travel within their local community. These vouchers will be available in the city in which you reside and you must present a picture ID when you request vouchers. Once you have vouchers, print your name legibly on the appropriate line and then sign your name on each voucher. See sample voucher below:

taxi voucher

When you are ready to ride, call a taxi provider authorized to accept vouchers in your area and give yourself plenty of extra time as a taxi may not be immediately available when you call.

Upon arrival of your taxi, you must announce your intention to use a taxi voucher and must also make a $3.00 cash co-payment to your driver. A $3.00 MST RIDES ticket can be presented in lieu of cash. You must also present a picture ID to the driver. The driver will make sure you have completed all information required on the voucher, including your signature. You will need one voucher for each one-way trip. The voucher is payment for the rest of your trip, regardless of the length, up to a fare meter reading amount of $17.00. You are responsible for paying any amount above the $17.00 metered amount. However, the voucher program is designed so that most trips will not require any payment beyond the $3.00 co-payment.

A voucher holder may bring others along at no further charge as long as there is appropriate seating for each passenger and all are traveling together from beginning to end. You may also want to make arrangements for your return trip with your taxi driver when you arrive at your destination. On your return trip, you must present another completed taxi voucher and pay another $3.00 co-payment.

Taxi Voucher Service Areas

Taxi vouchers are valid for use within one of the two areas listed below. The taxi voucher trip must originate and terminate within only one of these two areas.
Area 1: Anywhere within the city limits of Salinas.
Area 2: Anywhere within the inclusive city limits of Del Rey Oaks, Monterey, Sand City, and Seaside as long as the trip originates and terminates in one of these cities.

Obtaining Vouchers

Each city will determine where and how vouchers will be dispersed to qualified passengers.

Carmel

Carmel Foundation
8th & Lincoln
Carmel, CA 93923
(831) 624-1588

DEL REY OAKS

City Hall
650 Canyon Del Rey Boulevard
Del Rey Oaks 93940-5594
(831) 394-8511
Hours: Monday – Friday 8 a.m.- 5 p.m

MONTEREY

City of Monterey Recreation
546 Dutra St.
Monterey, CA 93940
831-646-3866
Hours: Monday – Friday 8 a.m. – 5 p.m.

Casanova Oak Knoll Park Center
735 Ramona St.
Monterey, CA 93940
831-646-5665
Hours: Monday – Thursday 1 p.m. – 9 p.m., and Friday 9 a.m. – 5 p.m.

Scholze Park Center
280 Dickman Ave.
Monterey CA 93940
831-646-3878
Hours: Monday – Friday 9 a.m. – 5 p.m.

Pacific Grove

City Hall
300 Forest Avenue
Pacific Grove, CA 93950
(831)684-3100

Pacific Grove Library
550 Central Avenue
Pacific Grove, CA 93950
(831)648-5760

Sally Griffin Center
700 Jewell Avenue
Pacific Grove, CA 93950
(831)375-4454

Sand City

City Hall
1 Sylvan Avenue
Sand City, CA 93955
(831)394-3054

SEASIDE

Oldmeyer Center
986 Hilby Avenue
Seaside, CA 93955
831-899-6800
Hours: Monday – Thursday 8:30 a.m. – 5:00 p.m.

What Else Should I know

When a customer presents a voucher to an authorized taxi driver, the driver cannot refuse service as long as the trip originates and terminates within the city limits of Salinas or within the participating cities of the Peninsula. The customer may not use more than one voucher per complete trip. Voucher holders must report any refusal of service to MST. In turn, MST will report all violations to the RTA for disciplinary action.

MST TAXI VOUCHER PROGRAM


Hear a disabled individual describe how wheelchair accessible taxis have allowed him same-day transportation at a fraction of the cost of a regular cab ride.