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Reasonable Modification

Monterey-Salinas Transit (MST) is committed to providing safe, reliable, and accessible mobility services for people in Monterey County.  To ensure equality and fairness, MST is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. If your disability warrants a reasonable modification to our policies, practices and procedures to access MST’s services, you can make a request through the MST RIDES eligibility process or through MST’s Reasonable Modification process.

Requests may be submitted by completing* a Reasonable Modification request form (see right side bar) or by calling 888-678-2871 (TTY/TDD 831-393-8911). Requests may also be made during the MST RIDES eligibility process. If needed, MST staff will provide assistance completing the request form.

If information is needed in another language, please call 888-678-2871
Si necesita información en otro idioma, por favor llame a 888-678-2871.

* Forms can be filled in online then printed before submitted to MST in-person or by mail.


Interpreter 888-678-2871 / Free language assistance / Asistencia de Lenguaje Gratuito / Libreng tulong para sa wika / Hỗ trợ ngôn ngữ miễn phí / 무료언어 지원