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MST Navigators

VOLUNTEER

Thank you for your interest in our Navigator Volunteer Program. We are currently not accepting applications at this time. Please check back at a later date for updates, or you may contact the mobility department via email at mobility@mst.org.

Overview

MST Navigators work side-by-side with MST staff in promoting mobility for individuals with travel challenges because increased mobility means increased independence and quality of life.

Navigators perform a variety of tasks from teaching people to navigate the MST bus system, to assisting frail passengers use MST buses for meeting their weekly shopping needs. Some Navigators assist staff with the administration of the MST taxi voucher program while others provide public education and communality outreach services. Still others may assist with office duties related to qualifying persons with disabilities for the MST RIDES program while others make regular visits to senior centers to answer transportation question and provide travel training orientations.

Other tasks include:

Coordinate and conduct travel instruction with assigned clients
Provide general assistance during paratransit services
Manage a travel assistance host center
Identify organizations for outreach and make presentations
Represent the MST mobility program at fairs, workshops and other events
Office duties (filing, phone calls, data entry, general assistance, etc.)
Other miscellaneous needs of the Mobility Management Program

MST Navigators will conduct activities based on their individual strengths and training as well as the current needs of the community.

Volunteer Qualifications

Experienced with or willing to learn about traveling on the MST bus system
Have the ability to work independently and as part of a team
Have the ability to follow program guidelines and supervisor instructions
Have good problem-solving and communication skills

Volunteer Attributes

Patient
Caring
Dependable

Friendly
Calm
Punctual

Enthusiastic
Empathetic

Volunteer Benefits

Opportunity to give back to your community and make a difference in the lives of seniors, persons with disabilities and others experiencing travel challenges
Free MST Super Go Pass. A $190 value! (must meet required commitment hours)
May fulfill required educational or community service hours
May earn credits from local colleges (must enroll and follow college requirements for specific credit)

Minimum Requirements

18 years or older, 17 with legal guardian’s consent
Able to commit to volunteering a minimum of 60 hours, at least 12 hours per month, and attend regularly scheduled Navigator meetings
Pass a criminal background security check
Attend MST Navigator training
Demonstrate English proficiency
Bilingual skills appreciated, but not required.

Online Application Here!

SERVICE LOCATIONS

MST Mobility Management Center
201 Pearl Street
Monterey, CA 93940

CONTACT

Mobility Specialist – Navigator Program
1-888-MST-BUS1 (1-888-678-2871)
or you can reach us by email here.