Transit Tips

• Pets are not allowed except in caged carriers (Service animals exempt).
• No smoking (including e-cigarettes) on buses or within 20 feet of buses.
• Headphones must be used with music players with volume kept to a minimum.
• No eating or drinking aboard the bus.
• Passengers who emit foul odors are prohibited from using MST.
• Must wear shirt and shoes.
• MST may refuse to provide service to any individual who engages in violent, seriously disruptive, or illegal conduct.
• Keep cell phone conversation brief, the volume low and refrain from using speaker phone so as not to disturb other passengers.
• Passengers must comply with all coach operator requests or be denied boarding.

Baggage, Cargo, Carts, and Strollers

Drivers will have the discretion to determine if a utility cart, stroller, or other cargo is too large to be transported safely.

• Must be boarded in a single trip without assistance.
• Must remain in control of the passenger.
• Cannot block passenger movement, aisle, doors, or emergency exits.
• Cannot exceed 30″ tall, 18″ wide, and 18″ deep (not including handle and/or wheels).
• Must easily/quickly negotiate vehicle door entrances and turns.
• Cannot contain cargo exceeding the height and capacity of the carrying device.
• Cannot include items that are wet, leaking, or considered hazardous.
• Bags of recyclables are not allowed at any time.

Passengers with strollers must remove the child and collapse and properly store the stroller once on board the vehicle.

Safe Riding Tips

• While waiting at a stop, stand back from the curb until the bus makes a complete stop.
• Prevent small children from running or jumping toward the bus as it approaches.
• Never run after or touch the side of a moving bus.
• Watch your step when you get on and off the bus.
• Assist small children on and off the steps.
• Use handrails when boarding, riding and departing the bus.
• Take a seat as soon as possible after boarding and stay seated while the bus is in motion.
• Keep your head, hands and arms inside of the bus.
• Do not leave children unattended or allow them to jump or stand on seats.
• Never stand or sit in the bus stairwells.
• To avoid distracting the coach operator, please refrain from loud conversations, talking on your cell phone, yelling or causing a commotion on the bus.
• After you get off the bus, stand back and wait for it to leave before crossing the street.
• If your bike is on the bus, ask the coach operator to wait so you can remove your bike.
• When crossing the street, look around and be aware of passing or approaching vehicles.
• Avoid using a cell phone while crossing the street and keep your children next to you as you cross.
• Passengers that do not comply with all coach operator requests may be asked to leave the bus or may be denied boarding.

Bicycles on Buses

Bikes ride free with paying passengers on all MST buses. Two bikes fit on the front rack and two in the wheelchair securement area, at the coach operator’s discretion. IMPORTANT: Be sure to ask the coach operator to wait for you to unload your bike when you leave the bus.
Monterey-Salinas Transit will not be liable for any property damage or bodily injury caused by the loading or unloading of bicycles.
Please note that some MST Trolley vehicles are not equipped to accommodate bikes.

• Bicycles longer than 80 inches (6.5 feet) and higher than 54 inches (4.5 feet) will not be allowed on the bike rack.
• Total weight placed on the bike rack shall not exceed 250 pounds.
• Bicycles with electric motors are allowed provided that the external battery is securely mounted, sealed, and of the nonspillable type. Bicycles with wet-cell non-sealed batteries (like most car or motorcycle batteries) are prohibited.
• Motorized bicycles with gas-powered engines of any kind are prohibited.

Bike Loading Instructions

You are responsible for properly loading and unloading your bicycle. Remove child carriers, panniers and other luggage before bus arrives. Always load from the curb side of the bus.

• Alert the operator that you intend to load your bicycle, then lower the rack by pulling on the handle.
• Lift your bicycle on to the rack.
• Lift the support arm up and over the front tire.
• Sit close to the front of the bus and keep an eye on your bicycle.
• When leaving the bus, please advise the operator that you will be removing your bicycle. Leave by the front door.
• Raise the rack to the upright position.

For more bicycling tips, visit www.bicyclingmonterey.com.

Service Animals

Service animals are allowed on the bus and are not required to be caged.  The driver may ask to confirm that your animal is a service animal. Please follow these guidelines when riding with a service animal:

• Service animals must be leashed or in a container, remain under your control and behave properly.
• Service animals must remain at your feet, out of the aisle, or on your lap.  They may not sit on a vehicle seat.
• Service animals must not be aggressive toward other people or other animals.
• Service animals must not interfere or distract another service animal.
• You are responsible for any damage or soiling caused by the animal.

If your service animal’s behavior threatens the safety of the driver or other passengers, you and your service animal may be asked to leave the bus.

Code of Conduct / Transit Exclusion Policy

No individual may engage in inappropriate conduct on, at, or within the equipment or facilities of MST and MST transit services. Individuals will be warned to stop the inappropriate conduct, if the conduct continues, the individual may be subject to fines, arrest, and prosecution for trespassing and/or disorderly conduct. Continuous repeat infractions may result in exclusion from buses for not less than seven days or more than six months.