Contact Us

Phone:

1-888-MST-BUS1
(1-888-678-2871)
Monday-Friday
8 a.m. – 5 p.m.
TDD 831-393-8111

E-mail:

customerservice@mst.org

Online:

Submit a customer service report

Report a lost item

In person:

You may visit any of our three customer service locations to purchase monthly passes, regular, discount and RIDES ticket books or obtain applications for employment, courtesy cards and RIDES certification. Please note that locations may be closed on select holidays.

MST Bus Stop Shop
201 Pearl Street, Monterey, CA 93940
Monday-Friday
8 a.m. – 12:30 p.m. & 1:30 – 4:45 p.m.

Salinas Transit Center
110 Salinas Street, Salinas, CA 93901
Monday-Friday
7 a.m. – 5:45 p.m.

Marina Transit Exchange
280 Reservation Road, Marina, CA 93933
Monday-Friday
8 a.m. – 12:00 p.m. & 1:00 p.m. – 4:45 p.m.

Mobility Services Center
15 Lincoln Avenue, Salinas, CA 93901
Hours by appointment only.

Administrative Offices
(Please note: This office does not service as a customer service location.)
19 Upper Ragsdale Drive, Suite 200,
Monterey, CA 93940
Monday-Friday
8 a.m.-5 p.m.