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Volunteer Opportunities


Volunteer as an MST Navigator helping individuals learn how to ride fixed-route public transit safely, independently, and with confidence. MST is looking for motivated and compassionate people to train people with disabilities and travel challenges to use MST’s fixed-route buses.

In cooperation with the American with Disabilities Act (ADA) of 1990, all MST Coach Operators and vehicles are equipped to serve persons with disabilities. MST is committed to ensuring that persons with disabilities and other travel challenges receive the same level of mobility and travel independence on public transit that others enjoy. There are many individuals who would love to use MST’s busses but who lack the knowledge and confidence to ride the bus safely and with independence. This is where we need your help! As an MST Navigator, you will work with individuals or groups to provide bus travel instruction and help them navigate the transit system.

Where we need your help
MST Navigators will conduct activities based on their individual strengths and community needs. They may include, but are not limited to the following:

  • Coordinate and conduct travel training with assigned clients
  • Coordinate a travel assistance booth within a senior center or adult school where you will:
  • Refer individuals for travel training
  • Maintain bulletin board on bus travel
  • Keep updated transportation information readily available
  • Conduct presentations on bus travel
  • Coordinate bus staging events
  • Coordinate group bus trips
  • Identify organizations for outreach and make presentations
  • Represent program at fairs, workshops and other events

What you will be doing

  • How to properly assess individuals for travel training. All travel trainee needs are different, so being able to make decisions about an individuals needs based on their unique situation is important.
  • Path of travel analysis: Based on the trainee’s travel needs, analyzing their path of travel will allow you as a trainer to determine the safest route with the least amount of environmental barriers.
  • Trip Planning: Coupled with path of travel analysis, trip planning will allow you to choose the safest route for your trainee based on their travel needs.
  • Individualized Training: This part of the training focuses on street crossing, boarding, riding and exiting the coach, using coach features, emergency preparedness, and socialization skills.
  • Follow up: Once training has been completed you will follow up with trainees to determine the impact that travel training has made in their lives.


  • Experienced with or willing to learn about traveling on the MST bus system
  • Have the ability to work independently and as part of a team
  • Have the ability to follow program guidelines and supervisor instructions
  • Possess good problem-solving and communication skills


  • Patient
  • Caring
  • Compassionate
  • Calm
  • Enthusiastic
  • Empathetic
  • Dependable
  • Punctual

Minimum Requirements

  • Be at least 18 years old (or have a legal guardian’s signed consent)
  • Commit to volunteering for a total of 60 hours, at least 12 hours per month, and attend regularly meetings
  • Pass a criminal background check and drug and alcohol screening


  • Opportunity to give back to your community and make a difference in the lives of persons with disabilities, seniors and others experiencing travel challenges
  • Free 31-day Super GoPass valid on all MST bus routes ($150 value).*
  • May fulfill required educational or community service hours
  • Other volunteer recognitions and rewards (such as tickets to local attractions and/or recognition at local parades)

*must meet minimum commitment hours

How to apply
Please fill out our volunteer application form and submit it to:
MST Navigators
150 Del Monte Ave.
Monterey, CA 93940

Call 831-393-8108 or e-mail mobility@mst.org

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MST Bus Stop Shop &
Mobility Management Center
150 Del Monte Avenue
Monterey, CA 93940

Salinas Transit Center
110 Salinas Street
Salinas, CA 93901

Marina Transit Exchange
280 Reservation Road
Marina, CA 93933

Salinas Mobility Management Office
247 South Main Street
Salinas, CA 93901
Hours by appointment only.

Administrative Offices
One Ryan Ranch Road
Monterey, CA 93940

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